ParcelPilot Support
Contact ParcelPilot
We are here to help.
Reach our support team for parcel bookings, delivery tracking, partner assistance, payment queries and business logistics needs.
Customer Support
Booking issues, parcel tracking, delivery delays and account assistance.
Partner Support
Partner onboarding, document verification, live orders and payout queries.
Business Queries
Logistics support for stores, sellers and recurring parcel movement.
Support Availability
Monday - Sunday
9:00 AM - 8:00 PM
Common Support Topics
Booking IssuesParcel TrackingDelivery DelaysPartner QueriesRefund & Payment QueriesAccount Assistance
FAQ Preview
How can I track a parcel?
Use the tracking page with your order ID to view parcel status.
How are refunds handled?
Payment and refund queries are reviewed by support based on booking status.
How do partners get approved?
Partners must submit required documents for admin verification.